Your privacy and data security are fundamental to how jett77 operates. This policy explains how we collect, use, protect, and manage your personal information.
jett77 ("we", "us", "our", or the "Company") is committed to protecting the privacy and security of personal information provided by our users. This Privacy Policy describes how we collect, use, store, share, and protect personal data when you access or use our website, mobile applications, and related services (collectively, the "Platform").
This Privacy Policy applies to all users who access the jett77 Platform, including residents of Indonesia and other jurisdictions where our services are legally available. By creating an account, using our services, or otherwise engaging with the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.
We operate in accordance with internationally recognized data protection principles and applicable privacy laws. If you do not agree with any aspect of this Privacy Policy, please discontinue use of the Platform immediately and contact us to close your account.
jett77 acts as the data controller for personal information collected through the Platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with applicable data protection regulations.
For questions regarding this Privacy Policy or our data practices, you may contact our Data Protection Officer at:
jett77 collects various categories of personal information necessary to provide our gaming and betting services, ensure platform security, comply with legal obligations, and improve user experience. The information we collect includes:
Account Registration Data: When you create an account, we collect your full legal name, date of birth, email address, mobile phone number, residential address, and chosen username and password. This information is required to establish your account, verify your identity, and enable communication.
Identity Verification Documents (KYC): To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, we collect copies of government-issued identification documents including Indonesian KTP (national identity card), SIM (driver's license), or passport. We may also collect proof of address documentation such as utility bills or bank statements dated within the last three months, and photographic verification showing you holding your identification document.
Financial Information: We collect bank account details, e-wallet information (for OVO, DANA, GoPay, ShopeePay), and payment card information for processing deposits and withdrawals. Financial data is handled in compliance with Payment Card Industry Data Security Standards (PCI DSS).
Transaction History: We maintain complete records of all deposits, withdrawals, bets placed, game activity, bonus claims, and account balance changes for regulatory compliance and customer service purposes.
Device and Technical Information: When you access the Platform, we automatically collect device identifiers (IP address, device ID, advertising ID), browser type and version, operating system, screen resolution, time zone settings, and preferred language settings.
Usage Data: We collect information about how you interact with the Platform, including pages visited, features used, links clicked, time spent on pages, games played, bet amounts and patterns, login timestamps, and navigation paths through the site.
Location Information: We collect approximate geographic location based on IP address to ensure compliance with geographic restrictions and to detect fraudulent activity. Precise GPS location is only collected if you explicitly grant permission through your device settings.
We may receive information about you from third-party identity verification services, fraud prevention agencies, payment processors (banks, e-wallet providers), and credit reference agencies when necessary for account verification, payment processing, or fraud detection purposes.
jett77 processes your personal information for the following legitimate business purposes:
Account Management: Creating and maintaining your account, authenticating your identity, and providing customer support services.
Transaction Processing: Processing deposits, withdrawals, and internal account transfers between your main balance and bonus balance.
Gaming Services: Enabling you to place bets, participate in casino games, track gaming history, and receive winnings.
Bonus Administration: Determining eligibility for promotions, crediting bonuses, tracking wagering requirements, and enforcing bonus terms.
Regulatory Compliance and Security:
Communication:
Platform Improvement and Analytics:
jett77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your information only in the following limited circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including:
All service providers are contractually obligated to maintain strict confidentiality, use your data only for specified purposes, and implement appropriate security measures. We conduct due diligence to ensure third parties comply with data protection standards.
We may disclose your personal information when required by law or when we believe in good faith that disclosure is necessary to:
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity. We will notify you via email or prominent platform notice before your data is transferred and becomes subject to a different privacy policy.
We may share your information with third parties when you have provided explicit consent, such as participating in co-branded promotions or sharing information with social media platforms.
jett77 implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols (minimum 256-bit encryption). Sensitive data at rest, including financial information and identification documents, is encrypted in our databases.
Access Controls: Employee access to personal data is restricted on a need-to-know basis and governed by role-based permissions. All access is logged and regularly audited.
Network Security: Our infrastructure is protected by firewalls, intrusion detection systems, and regular vulnerability assessments conducted by independent security firms.
Secure Facilities: Data centers hosting our infrastructure maintain 24/7 physical security, environmental controls, and redundant systems to prevent data loss.
While we implement robust security measures, no internet transmission or electronic storage method is 100% secure. You play a critical role in protecting your account by maintaining password confidentiality, enabling two-factor authentication, and promptly reporting suspicious activity to our support team.
jett77 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account Information | Duration of account + 7 years | Gaming regulations, AML compliance |
| Transaction Records | 7 years from transaction date | Financial regulations, tax law |
| KYC Documents | 7 years after account closure | AML/CTF regulations |
| Marketing Consent | Until consent withdrawn + 2 years | Marketing compliance |
| Customer Support Records | 3 years from last interaction | Customer service quality, dispute resolution |
| Self-Exclusion Records | Permanent (responsible gaming obligation) | Player protection regulations |
Upon expiration of the retention period, we securely delete or anonymize your personal information in accordance with data protection best practices. Anonymized data that cannot identify you may be retained indefinitely for statistical and business intelligence purposes.
As a jett77 user, you have the following rights regarding your personal information:
Right of Access: You may request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.
Right to Rectification: If you believe any information we hold is inaccurate or incomplete, you may request correction. You can update most account information directly through your account settings.
Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal information, subject to our legal obligations to retain certain data for regulatory compliance (e.g., transaction records must be retained for 7 years under AML regulations).
Right to Restrict Processing: You may request that we limit how we use your information in certain circumstances, such as while we verify data accuracy or assess the legitimacy of processing.
Right to Data Portability: You may request that we transfer your data to another service provider in a structured, machine-readable format where technically feasible.
Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. You can opt out of marketing communications at any time via the unsubscribe link in emails or by contacting support.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days. If we cannot fulfill your request, we will explain the reason and inform you of your right to lodge a complaint with a data protection authority.
jett77 uses cookies, web beacons, pixels, and similar tracking technologies to enhance user experience, analyze platform usage, and deliver personalized content.
Essential Cookies: Required for basic platform functionality including account authentication, session management, and security features. These cookies cannot be disabled without impairing core services.
Performance and Analytics Cookies: Collect information about how you use the Platform, including pages visited, errors encountered, and time spent on pages. This data helps us improve performance and user experience.
Functional Cookies: Remember your preferences such as language selection, currency display, and customized settings to provide a personalized experience.
Advertising and Marketing Cookies: Used to deliver relevant promotional content and measure campaign effectiveness. These cookies may track your activity across websites and are subject to your marketing consent.
Most web browsers allow you to control cookies through browser settings. You can block or delete cookies, though this may affect platform functionality. To learn more about managing cookies, visit your browser's help documentation. Note that disabling essential cookies will prevent you from using key features of the Platform.
We may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated via email or prominent platform notification at least 30 days before taking effect. Your continued use of the Platform following policy updates constitutes acceptance of the revised terms.
For questions, concerns, or complaints regarding this Privacy Policy or our data protection practices, please contact:
Email: [email protected]
General Support: [email protected] (24/7 live chat also available)
Response Time: Privacy inquiries are prioritized and typically receive a response within 72 hours
Mailing Address: Attention: Data Protection Officer, jett77
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.
All personal and financial data is protected by 256-bit SSL encryption, the same standard used by major financial institutions worldwide.
Employee access to personal data is limited to authorized personnel only, with all access logged and regularly audited for compliance.
We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data stays with jett77.
You have full control over your data, including rights to access, correct, delete, and transfer your personal information at any time.
Our data protection team is available to address any concerns about how we handle your personal information. Contact us anytime for assistance.
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